Punta Bermeja Premium Beach Hotel FAQs
Do you have any questions? We are at your disposal.
We want you to get your questions answered quickly, so this FAQ section has clear and detailed answers to the most common questions about our services, facilities and policies. Essential information has been compiled to help you plan your stay as smoothly and easily as possible. However, if you don’t find what you’re looking for, our team will be happy to help you. Go through the different categories to find the information you need now.
Check-in is available from 12:00pm and check-out must be before 12:00pm
A valid ID and the credit card used to make the booking or to guarantee your stay. If your reservation is prepaid, we recommend bringing the same card you used for payment in case it needs to be verified.
Check-out is before 12:00pm, but we offer late check-out service subject to availability. You can request it at reception and we will inform you of the supplement.
By card or in cash if the bill does not exceed €1000 euros.
We have different types of rates to suit your needs. We kindly ask you to review the specific cancellation conditions detailed in your booking confirmation, and please call us if you have any questions.
Yes, the hotel has a luggage room where you can store your belongings on arrival or departure.
From 3 to 11.99 years old (sharing a room with two adults).
We have an underground parking for our guests. Its price varies depending on the season and you can book it directly at the front desk at your arrival.
No, except guide dogs for the visually impaired.
No, the hotel is non-smoking, including room terraces.
Yes, we have rooms with adapted bathroom. Please contact us directly to arrange your booking.
We have cots available for babies up to 2.99 years. Free of charge and subject to request and availability upon arrival.
Yes, all rooms have a free safe for your valuables.
Yes, minibar service is available on request. If you wish to use it, please ask at the reception.
Yes, all our facilities and rooms have free Wi-Fi for guests.
We have a spa and spa treatments with a supplement and subject to availability. The spa is not available for children under 18.
Yes, we have a gym available to all our guests.
Yes, we offer paid laundry and ironing service. Information and laundry bags can be found in your room.
Yes, water, soft drinks, beer and house wine are included in the meals at Buffet Restaurant Baifora.
Yes, we offer a selection of gluten-free products and a variety of options for different intolerances. Please inform us of any allergy or intolerance when booking, at check-in or when arriving at the buffet, so our staff can advise you.
Yes, as long as you eat lunch every day.
Yes, a cash deposit of €10 per towel is required. Towels can be changed every 2 days.